Critical Incident Stress Guide - US Occupational Safety & Health Administration: Workers responding to emergency events and or disasters will see and experience events that will strain their ability to function. These events, which include having to witness or experience tragedy, death, serious injuries and threatening situations are called "Critical Incidents." The physical and psychological well-being of those experiencing this stress, as well as their future ability to function through a prolonged response, will depend upon how they manage this stress.

Helping People After a Loss- Center for the Study of Traumatic Stress: Throughout our lifetime, many of us will experience loss or trauma, or at least know someone that does. Our own personal experiences, uncertainty, and fear can leave us feeling unprepared or hesitant to respond or interact with those who have experienced a loss. The personal experiences of those who have experienced loss offer valuable insights. This document contains some suggestions for how to practice “The Art of Presence” when someone you know has been impacted by loss or a traumatic event.

International Critical Incident Stress Foundation - The mission of the International Critical Incident Stress Foundation (ICISF) is to provide leadership, education, training, consultation, and support services in comprehensive crisis intervention and disaster behavioral health services to the emergency response professions, other organizations, and communities worldwide. ICISF’s Academy of Crisis Intervention aims to promote and maintain standards of training in the specific field of crisis intervention and is in the forefront of delivering quality Critical Incident Stress Management (CISM) training.

Leadership Communication: Anticipating and Responding to Stressful Events - Center for the Study of Traumatic Stress: How leaders behave and communicate during stressful situations, such as the response to a disaster event, can make significant differences in how people respond and react. It may also influence whether leadership is strengthened or diminished. This communication can take many forms including written messages, formal and informal talks, and ritual development and participation.

Responding to Workplace Tragedies - Optum: Stories of natural disasters, crimes, accidents and other tragedies fill the daily news. While the media glare tends to focus on the human toll, businesses are often among the victims, left to grapple with the aftermath as they try to regain their foothold. Business leaders have to walk a fine line between helping employees deal with trauma and restoring their workplaces to normal as quickly as possible. Fortunately, employers don’t have to balance those burdens alone. Employee Assistance Programs (EAPs) offer critical incident response services that can provide guidance and support for both employees and managers following a critical incident. It’s important to understand how this resource works and when to call on it.